General Information and Directions

 
 

Contact Information

Darien Lake Amusement Park and Season Pass Information
Phone: 585-599-4641

 

General Manager: Chris Thorpe 


General Information: info@DarienLake.com
Season Pass Information: seasonpass@DarienLake.com


Darien Lake Lodging and Campground
Phone: 585-599-2211
Accommodations Information: accommodations@DarienLake.com

 

Corporate Office Contact Information:

Premier Parks, LLC

11501 North I-30 Service Road

Oklahoma City, OK 73131

Attention: Jeni Hooker

contactus@premierparksllc.com

405.478.2522

 
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Directions

Exit 48A off NYS Thruway (I-90) and six miles south on Route 77 to 9993 Allegheny Road, Darien Center, NY 14040.
For GPS: Please use: 9993 Allegheny Road, Corfu, NY 14036

 
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Directions from Canada

From Lewiston-Queenston Bridge: from customs, bear to the left. Take I-190 South. Cross the Grand Island Bridge. Once off the south bridge, keep to the right and take I-290 East towards Albany. Continue on I-290 for approximately seven miles. Get into the left lane and turn onto I-90 East towards Albany. Travel about 14 miles to exit 48A. Turn right after the tollbooth onto Route 77 South. The theme park is located six miles on the left.

From Rainbow Bridge: After customs, take the Rainbow Bridge to Quay Street. Turn right and enter the Robert Moses Parkway. Exit to the left towards the Grand Island Bridge (I-190 S). Take the first ramp on the right I-290 E/Youngman Expy via exit number 16 toward I-90/Tonawanda/Rochester. Merge onto I-90 E/NY State Thruway E via exit 1-49 on the left toward Albany. Follow the directions to Darien Lake as they are listed above.

From Peace Bridge: After customs, follow signs to I-190 South. Follow I-190 South and merge onto I-90 East towards Albany. Stay on I-90 East to exit 48A (Pembroke/Medina). Take a right onto Route 77 South off the exit. The theme park is located six miles south on the left.

Please visit our Canadian Bulletin information page for additional information.

 
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Alternate routes

From Buffalo: Take Route 20 East (Broadway) to Route 77. Continue north two miles.

From Rochester: Take NYS I-90 to exit 48A (Pembroke). Take Route 77 South six miles to 9993 Allegheny Road, Darien Center, NY 14040.

From east of Rochester/Syracuse: Take NYS I-90 to exit 46 (I-390 South). Take I-390 South to Route 20. Take Route 20 West to Route 77, continue two miles north.

From Corning/Elmira/Binghamton: Take Route 17/I-86 West to I-390 North. Take I-390 North to Route 20, continue west to Route 77, continue two miles north.

From Canada: Take I-90 to exit 48A. Go six miles south on Route 77.

From Cleveland/Pittsburgh and points west: take I-90 East to exit 48A. Continue six miles south on Route 77, or call for alternate routes.

 
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Ticket Pricing

Check out the tickets page for current prices to start making memories at the park!

 
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Season Passes

Have a question about our season pass program? Click here to visit our season pass FAQ page.

 
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Special Needs

Most of our theaters, attractions, restaurants, shops are accessible to wheelchairs. All of our rides, however, require transfer to a ride or ride device. There are no attractions that allow a wheelchair to be on the ride itself. Transfers must be accomplished by the disabled person or with the assistance of a member of his/ her party. Some ride entrances have narrow queues formed by railings that make wheelchair access difficult. In these situations, special access entrances are available to accommodate the mobility-impaired and other disabilities. These special entrances are generally the ride exit and are identified by a sign with the universal wheelchair symbol. See our Ride Accessibility Guide for full information.

 
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Ride Requirements

All Guests must meet minimum height and all other safety requirements of each attraction. These safety requirements are posted at the entrance to each ride. Safety is our number one priority. In some situations Guests may not be permitted to board a ride in the interest of personal safety or the safety of other Guests and employees. Guests must be able to utilize all safety restraints and devices as designed and have the ability to maintain the proper upright riding posture throughout the ride’s duration.

 
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Ride Entrance

Darien Lake strives to provide mainstream access whenever possible, while recognizing that each attraction is different. Guests who use a wheelchair or who have a disability that prevents waiting in the queue line will be allowed access through the exit. A member of the Guest’s party should go up the exit and receive a ride time ticket indicating the time the disabled Guest and up to three members of their party may return and board the ride. All other persons in the party will be required to wait in the regular entrance queue line. When they reach the ride load area they may join the party that arrived through the alternate entrance. This special access is meant to accommodate the needs of the disabled and not to bypass other Guests waiting in line.

 
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Wheelchairs

Wheelchairs may be rented at the Wagon rental located just inside our Main Gate on a first come, first serve basis. Quantities are limited so please rent a wheelchair as early as possible. Guests may also bring their own wheelchairs.

 
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Restrooms

All restrooms within the park, hotel and campgrounds are ADA compliant and accessible by wheelchair. Restrooms can be found at the Main Gate and throughout the park. ADA unisex restrooms are available at Security, our Family Center near Shipwreck Falls and Pizza in the Square Restaurant in Darien Square. (See park map for locations)

 
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Restaurants

If Guests using wheelchairs are not able to maneuver through ordering lines, our hosts and hostesses are available to assist you at all restaurants and food stands. We are also happy to assist anyone with visual impairments with menu selections.


For Guests with special dietary requirements, please see our Food Allergy Guide. Please ask your server or host, regarding any particulars that you may be cautious of, or if any updates to the guide is available.

 
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Theaters

When arriving at our shows please arrive at least 15 minutes early if you will need assistance from one of our team members. If you do use a wheelchair but are capable of transferring to a seat, we request that you do so in order to help us accommodate others who are unable to transfer to a seat.

 
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Accessible Parking

We ask that Guests with some mobility, park in the main parking lot of the Theme Park if the distance from the gate makes it a feasible destination. The park does have limited wheelchair accessible parking by the Main Gate. If the accessible parking area is full at the time of your arrival, members of your party can be dropped off at the Main Gate using the drop off area. When you arrive at the parking lot tollbooths, ask the host or hostess for instructions regarding where to proceed for designated parking.

Guests who are deaf or hearing-impaired and are unable to hear ride safety information communicated over a public address system can request a written copy from the ride operator.

 
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Telephones - Assisted Listening

For the convenience of Guests, that need assisted listening, Telecommunications Devices for the Deaf (TDD’s) are available at Guest Relations, and Security.

 
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Guests Using Service Animals

Service animals are welcomed in most locations of the park, however, our rides are not equipped or designed for the accessibility or safety of service animals.

 
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First Aid

A certified Emergency Medical Technician (EMT) is on duty 24 hours a day at our medical office located near the exit to the Viper roller coaster and directly next to our Security Office. There is also a First Aid Station in Hook’s Lagoon located in the waterpark during waterpark hours only.

Guest Service is available throughout the park. Our team members are happy to answer any questions you may have. For more detailed information about the park or park services, you may inquire at our Guest Services office located at the main entrance to the Theme Park.

 
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Behavior

All Guests are expected to behave in an appropriate family-friendly manner. Unruly, disruptive or offensive behavior, including line-jumping/line holding is strictly prohibited and will not be tolerated.

In keeping with our family-friendly atmosphere, and for health and safety reasons, Darien Lake requires shoes, shirts and shorts to be worn at all times while riding all rides with the exception of the Water Park. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time.


Illegal drugs/substances, firearms, knives or weapons of any kind are not permitted on Darien Lake property. Violators of any park policies are subject to ejection from the park without refund.

 
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General Policies

Parking

Daily parking is $10/car; As you park your car please note the location and remember to lock your vehicle. There is no overnight parking in the lot. Darien Lake is not responsible for lost, damaged or stolen items inside your vehicle or in the park/concert facility.

 
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Paging Announcements

Darien Lake does not have a paging system. Upon park entrance, we recommend arranging a time and place for your group to meet should you become separated. If a child wanders away from your party, please notify security so they can radio the description of the child to all park employees.

 
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Inclement Weather

Some attractions will temporarily close as needed to keep our guests safe during inclement weather or conditions adverse to ride operation. Please be assured that Darien Lake Management makes every effort to keep rides open, and to reopen the rides as quickly and safely as possible after adverse weather conditions cease. In the event inclement weather conditions cause all of the following rides to close for a continuous 2 hours, a ticket will be issued for a return visit in the same operating season, if you are leaving for the day:

• Ride of Steel
• Boomerang
• Mind Eraser
• Viper
• Water Park

Please present your ticket stub or receipt of purchase to the Guest Relations office located at the main entrance to receive your ticket. Season Pass holders who may visit on any operating day are not eligible for a return ticket. Once rides reopen, return tickets will no longer be issued.

 
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Food, Beverage Coolers

Outside food and beverages are permitted only in the campground and picnic area in the main parking lot. One small cooler, measuring 6” x 6” x 12”, is allowed per family for soft drinks and water. Guests with special dietary needs may visit Guest Relations for assistance.

 
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Alcoholic Beverages

You must be 21 or older to consume alcoholic beverages on Darien Lake property. No alcoholic beverages are allowed to be brought into Darien Lake. Alcoholic beverages purchased in the park may not leave the premises. Alcoholic beverages are not permitted in the ride queue lines, theatres, the Seaport or on rides, and must be in a plastic container on the Midway. Excessive consumption of alcohol is cause for ejection from the park without refund. Darien Lake vendors reserve the right to refuse service to guests that show signs of intoxication.

 
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Cameras/Electronic Devices

Cameras, recording devices, and/or photography equipment are not permitted on rides, in theatres or in any other restricted area. Video taping on rides or during shows is prohibited and may lead to ejection from the park without refund. All personal sound devices must be used with headphones.

 
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No Smoking

Darien Lake is a smoke-free environment. Guests are prohibited from smoking anywhere in the park except for designated areas, which are clearly marked by blue benches.

 
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Pets

Pets are not permitted in the park with the exception of service animals.

 
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Season Passes and Hand Stamp for Re-entry

Season Passholders must present their pass to gain entrance to the park. Season Pass entry is only valid once a day. Guests who leave the park and plan to return must have their hand stamped upon exiting the park at the exit/re-entry gate. When Guests return to the park, they must enter through the re-entry gate with a proper hand stamp or re-admittance will not be permitted. Transferring hand stamps is a violation of Darien Lake policies and is prohibited.

 
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Commercial Photography

By entering the Park, Guests grant Darien Lake the right to film, video and record or photograph him/her on Park property for any reason without payment or consideration.

 
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Lost or Stolen Items

Darien Lake is not responsible for lost, stolen or broken items. Please secure all items in a locker or your locked vehicle. If an item is lost on a ride, please notify the ride operator or the Lost and Found Office located on the left-hand side of the Main Gate.  An attempt to retrieve your item will be made after the ride closes for the day. For the safety of our Guests, all Guests are prohibited from entering “Restricted” or “Staff Only” areas.

 
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Ride Policies

Ride lines are closed early so that the ride is closed at the posted park closing time. Due to maintenance and other circumstances, at certain times, some rides and attractions may not be open to the public.

 
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Rider Responsibility

There are inherent risks in the participation of any amusement ride. Guests must exercise good judgment and act in a responsible manner while participating on Darien Lake rides. Guests must also obey all oral and written warnings and properly use all ride safety equipment provided. Guests that do not comply with ride rules may be ejected from the park without refund. Please refer to specific guidelines posted at the entrance of each ride. Guests must wear footwear, shirts and shorts on all rides.

 
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Ride Restrictions

Safety is our number one priority. Due to the restraint devices on some rides, certain Guests of size and physical dimensions may not be able to ride. Guests of certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restrains will not operate as designed. Specific ride information is available at the ride and at Guest Relations in the American Disabilities Act brochure.

 
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Line Jumping

Line jumping is prohibited. Guests are not permitted to save places in line or exit the line and return for any reason. Violators will be asked to leave the queue line and may be ejected from the park without refund.

 
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Loose Articles

Loose articles are not permitted on most rides and should be left with non-riders or in secured lockers. Darien Lake and its employees are not responsible for lost or stolen items.

 
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Restricted Areas

Guests are not permitted to enter any restricted area to include ride or backstage areas. Personal items that are lost in ride areas should be reported to the ride operator and Lost and Found near Maria’s Spaghetti House. Darien Lake will make every effort to retrieve lost articles after normal operating hours. Guests entering restricted areas may be ejected from the park without refund.

No food, candy or chewing gum is allowed on rides.

Bicycles, Skateboards, Skate-shoes or skates of any kind are not permitted on the Midway or in the picnic areas.

 
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Cabanas

Check out information regarding cabanas by visiting the Cabanas Page.

 
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Water Park

The Water Park is open 11 a.m. until 7 p.m., weather permitting. Bathing suits are to be worn in the Water Park areas only and must be appropriate for our family environment. No cutoffs, thongs, apparel with rivets (including jeans), belts, sandals, sneakers, hats, cameras or loose articles of clothing are allowed on the rides. Appropriate water socks may be worn. Diaper-dependent Guests must wear approved waterproof plastic swim diapers in all pools and water attractions. Guests with prescription glasses or sunglasses should wear a safety strap in all pools. Acceptable outside flotation devices are US or Canadian Coast Guard approved Type II or Type III personal flotation devices. These life jackets can be obtained free of charge at the raft rental building at Crocodile Isle Wave Pool.

 
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Locker Rentals

Locker rentals are available for $10 for a regular locker, $15 for a large locker and $20 for a jumbo locker. Lockers can be found by Hook’s Lagoon, Big Kahuna, Haymaker, and at the Main Gate. Save time, rent your locker before you visit! BUY NOW

 
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Wheelchairs, Wagons and ECVs

Wheelchairs are available to rent for $15 for a single day and $14 for each additional day (must be consecutive). A license will be taken as deposit. Wheelchairs can be rented at the Main Gate or at the General Store.

Wagons are available to rent for $20 for a single day and $10 for each additional day (must be consecutive). A picture ID of the renter will be taken as deposit.  Wagons can be rented at the Main Gate or at the General Store. Save time, rent your wagon before you visit!
BUY NOW

 

ECVs are available to rent for $40 for a single day. A license is taken as deposit. ECVs can be rented at the Main Gate, General Store or the Lodge at the Lake. 

We are sorry but we cannot take reservations for any of the above items and they are available on a first come first serve basis. Wheelchairs, Wagons and ECVs rented from Darien Lake are not permitted in our campground or outside of the main gate for any reason. 


For more information please email info@DarienLake.com.

 
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